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This Privacy Policy was last updated on May 25, 2025.
We at
ICMS Division / Fastrack Institute /Other Units (“ICMS Division / Fastrack
Institute /Other Units”, “we”, “us”) respect your privacy and want you to
understand how we collect, use, and share data about you. This Privacy Policy
covers our data collection practices and describes your rights to access,
correct, or restrict our use of your personal data. Unless we link to a
different policy or state otherwise, this Privacy Policy applies when you visit
or use the ICMS Division / Fastrack Institute /Other Units website, mobile
applications, APIs or related services (the “Services”).
The data controller for all data collected from you with
regards to your use of the Services is ICMS with the registered office at Hawal Chowk
Srinagar -190011 , J&K. You can get in touch with our privacy team at icmswebcenter@gmail.com, By using the Services, you agree to
the terms of this Privacy Policy. You shouldn’t use the Services if you don’t
agree with this Privacy Policy or any other agreement that governs your use of
the Services.
Legal Basis
for Processing Data
We process your data on the basis of the
following:
2. What Data
We Collect
We collect certain data from you directly,
like the information you enter yourself, data about your participation in
courses, and data from third-party platforms you connect with ICMS Division /
Fastrack Institute /Other Units. We also collect some data automatically, like
information about your device and what parts of our Services you interact with
or spend time using.
2.1 Data You
Provide to Us
We may collect different data from or about
you depending on how you use the Services. Below
are some examples to help you better understand the data we collect.
When you create an account and use the
Services, including through a third-party platform, we
collect the following data you provide directly:
Account Data
In order to
use certain features (like applying for a program), you need to create a user
account. When you create or update your account, we collect and store the data
you provide, like your Name, email address, password, city, program/courses you
like to learn, IP address, work experience, industry where you work, phone
number, and assign you a unique identifying number (“Account Data”).
Profile Data : You
can also choose to provide profile information like a photo, social
media profile, or other data. Your Profile Data will be publicly viewable by
others.
Shared Content : Parts
of the Services let you interact with other users or share content
publicly, including by sharing your e-portfolio, sharing your testimonial, sending
messages to program managers, or posting photos or other work you upload. Such
shared content may be publicly viewable by others depending on where it is
posted.
Program Data : When
you enroll into a program, we collect certain data including which program,
courses, assignments and quizzes you’ve started and completed; your exchanges
with instructors, teaching assistants, and other students; and essays, answers
to questions, and other items submitted to satisfy course requirements.
Student Payment Data : If you make
payments, we collect certain data about your payment (such as your name and
email id) as necessary to process your payment. You must provide certain
payment and billing data directly to our payment processing partners, including
your name, credit card information, billing address, and zip code. For
security, ICMS Division / Fastrack Institute /Other Units does not collect or store
sensitive cardholder data, such as full credit card numbers or card authentication
data.
Instructor and Moderator Payment Data : If
you are an instructor or a Moderator, you should create an account with us
where we collect your email address, phone number, social
media profile, physical address, PAN, GSTIN, bank details or other data necessary
for us to send payments to you. For security, ICMS Division / Fastrack
Institute /Other Units does not collect or store sensitive bank account
information. The collection, use, and disclosure of your payment and billing
data is subject to the privacy policy and other terms of your payment account
provider.
Data About Your Accounts on
Other Services : We
may obtain certain information through your social media or other online
accounts if they are connected to your ICMS Division / Fastrack Institute
/Other Units account. If you log in to ICMS Division / Fastrack Institute
/Other Units via LinkedIn or another third-party platform or service, we ask
for your permission to access certain information about that other account. For
example, depending on the platform or service we may collect your name,
educational details, professional details, account ID number, login email
address, physical address etc. Those platforms and services make information
available to us through their APIs. The information we receive depends on what
information you
(via your privacy settings) or the platform or service decide to give us. If
you access or use our Services through a third-party platform or service, or
click on any third-party links, the collection, use, and sharing of your data
will also be subject to the privacy policies and other
agreements of that third party.
Sweepstakes, Promotions, and Surveys : We may invite
you to complete a survey or participate in a promotion (like a contest,
sweepstakes, or challenge), either through the Services or a third-party
platform. If you participate, we will collect and store the data you provide as
part of participation, such as your name, email address, or phone number. That
data is subject to this Privacy Policy unless otherwise stated in the official
rules of the promotion or in another privacy policy. The data collected will be
used to administer the promotion or survey, including for notifying winners and
distributing rewards. To receive a reward, you may be required to allow us to
post some of your information publicly (like on a winner’s page). Where we use
a third-party platform to administer a survey or promotion, the thirdparty’s
privacy policy will apply.
Communications and Support : If
you contact us for support or to report a problem or concern (regardless of
whether you have created an account), we collect and store your contact
information, messages, and other data about you like your name, email address,
location, operating system, IP address, and any other data you provide or that
we collect through automated means (which we cover below). We use this data to
respond to you and research your question or concern, in accordance with this
Privacy Policy.
The data listed above is stored by us and
associated with your account. 2.2 Data We Collect through Automated Means When
you access the Services (including browsing courses), we collect certain data by
automated means, including:
System Data : Technical
data about your computer or device, like your IP address, device type, operating
system type and version, unique device identifiers, browser, browser language, domain,
and other systems data, and platform types (“System Data”).
Usage Data : Usage
statistics about your interactions with the Services, including programs and
courses accessed, time spent on pages or the Service, pages visited, features
used, click data, date and time, and other data regarding your use of the
Services (“Usage Data”).
Approximate Geographic Data : An
approximate geographic location, including information like country, city, and
geographic coordinates, calculated based on your IP address.
The data listed above is collected through
the use of server log files and tracking technologies, as detailed in the
“Cookies and Data Collection Tools” section below. It is stored by us and
associated with your account.
3. How We Get
Data About You
We use tools like cookies, web beacons,
analytics services, and advertising providers to gather the data listed above.
Some of these tools offer you the ability to opt out of data collection.
3.1 Cookies and Data Collection Tools
As detailed
in our Cookie Policy, ICMS Division / Fastrack Institute /Other Units and
service providers acting on our behalf (like Google Analytics and third party
advertisers) use server log files and automated data collection tools like
cookies, tags, scripts, customized links, device or browser fingerprints, and
web beacons (together, “Data Collection Tools”)
when you access and use the Services. These Data Collection Tools automatically
track and collect certain System Data and Usage Data (as detailed in Section 1)
when you use the Services. In some cases, we tie data gathered through those
Data Collection Tools to other data that we collect as described in this
Privacy Policy.
We use
cookies (small files that websites send to your device to uniquely identify
your browser or device or to store data in your browser) for things like
analyzing your use of the Services, personalizing your experience, making it
easier to log into the Services, and recognizing you when you return. We use
web beacons (small objects that allow us to measure the actions of visitors and
users using the Services) for things like identifying whether a page was
visited,
identifying whether an email was opened, and advertising more efficiently by
excluding current users from certain promotional messages or identifying the
source of a new page visit.
ICMS Division / Fastrack Institute /Other
Units uses the following types of cookies:
You can set your web browser to alert you
about attempts to place cookies on your computer, limit the types of cookies
you allow, or refuse cookies altogether. If you do, you may not be able to use
some or all features of the Services, and your experience may be different or
less functional. Some of the third-party partners who provide certain features
on our site may also use Local Storage Objects (also known as flash cookies or
LSOs) to collect and store data.
3.2 Analytics
We use the 3rd-party browser
and mobile analytics services like Google Analytics, Hotjar, GetSiteControl,
Mixpanel, Leadsquared, Wistia, YouTube and Drift on the Services. These
services use Data Collection Tools to help us analyze your use of the Services,
including information like the third-party website you arrive from, how often
you visit, events within the Services, usage and performance data. We use this
data to improve the Services, better understand how the Services perform on
different devices and provide information that may be of interest to you.
3.3 Online
Advertising
We use
third-party advertising services like Facebook, Google’s ad services, and other
ad networks and ad servers to deliver advertising about our Services on other
websites and applications you use. The ads may be based on things we know about
you, like your Usage Data and System Data (as detailed in Section 1), and
things that these ad service providers know about you based on their tracking
data. The ads can be based on your recent activity or activity over time and
across other sites and services and may be tailored to your interests.
Depending on
the types of advertising services we use, they may place cookies or other
tracking technologies on your computer, phone, or other devices to collect data
about your use of our Services, and may access those tracking technologies in
order to serve these tailored advertisements to you. To help deliver tailored
advertising, we may provide the service providers with your email address and
content that you share publicly on the Services.
4. What We
Use Your Data For, and How Long We Store it
4.1 How we
use your data
We use your data to do things like provide
our Services, communicate with you, troubleshoot issues, secure against fraud
and abuse, improve and update our Services, analyze how people use our
Services, serve personalized advertising, and as required by law or necessary
for safety and integrity.
We use the data we collect through your use
of the Services to:
<!--[if !supportLists]-->·
<!--[endif]-->Responding to your questions and concerns;
<!--[if !supportLists]-->·
<!--[endif]-->Sending you administrative messages and
information, including messages from instructors and teaching assistants,
notifications about changes to our Service, and updates to our agreements;
<!--[if !supportLists]-->·
<!--[endif]-->Sending you information and in-app messages
about your progress in courses, rewards programs, new services, new features,
promotions, newsletters, and other available courses (which you can opt out of
at any time);
<!--[if !supportLists]-->·
<!--[endif]-->Sending push notifications to your wireless
device to provide updates and other relevant messages (which you can manage
from the “options” or “settings” page of the mobile app);
4.2 Criterion
For Determining Data Retention Period
It is not possible for us to determine a
specific period for which we may retain your data. However, we will retain your
data for longer than necessary, taking into account the following:
5. Who We
Share Your Data With
We share certain data about you with
instructors, program managers, other students, companies performing services
for us, our business partners, analytics and data enrichment providers, your
social media providers, companies helping us run promotions and surveys, and
advertising companies who help us promote our Services. We may also share your
data as needed for security, legal compliance, or as part of a corporate
restructuring. Lastly, we can share data in other ways if it is aggregated or
de-identified or if we get your consent.
We may share your data with third parties
under the following circumstances or as otherwise described in this Privacy
Policy:
<!--[if !supportLists]-->·
<!--[endif]-->Permitted or required by law;
<!--[if !supportLists]-->·
<!--[endif]-->Requested as part of a judicial,
governmental, or legal inquiry, order, or proceeding;
<!--[if !supportLists]-->·
<!--[endif]-->Reasonably necessary as part of a valid
subpoena, warrant, or other legally-valid request;
<!--[if !supportLists]-->·
<!--[endif]-->Reasonably necessary to enforce our Terms of
Use, Privacy Policy, and other legal agreements;
<!--[if !supportLists]-->·
<!--[endif]-->Required to detect, prevent, or address
fraud, abuse, misuse, potential violations of law (or rule or regulation), or
security or technical issues; or
<!--[if !supportLists]-->·
<!--[endif]-->Reasonably necessary in our discretion to
protect against imminent harm to the rights, property, or safety of ICMS
Division / Fastrack Institute /Other Units, our users, employees, members of
the public, or our Services.
<!--[if !supportLists]-->·
<!--[endif]-->We may also disclose data about you to our
auditors and legal advisors in order to assess our disclosure obligations and
rights under this Privacy Policy.
6. Security
We use appropriate security based on the type
and sensitivity of data being stored. As with any internet-enabled system,
there is always a risk of unauthorized access, so it’s important to protect
your password and to contact us if you suspect any unauthorized access to your
account.
ICMS Division / Fastrack Institute /Other
Units takes appropriate security measures such as using HTTPS to transfer your
data to protect against unauthorized access, alteration, disclosure, or
destruction of your personal data that we collect and store. These measures
vary based on the type and sensitivity of the data. Unfortunately, however, no
system can be 100% secured, so we cannot guarantee that communications between
you and ICMS Division / Fastrack Institute /Other Units, the Services, or any
information provided to us in connection with the data we collect through the
Services will be free from unauthorized access by third parties. Your password
is an important part of our security system, and it is your responsibility to
protect it. You should not share your password with any third party, and if you
believe your password or account has been compromised, you should change it
immediately.
7. Your
Rights
You have certain rights around the use of
your data, including the ability to opt out of promotional emails, cookies, and
collection of your data by certain analytics providers. You can update or
terminate your account from within our Services, and can also contact us for
individual rights requests about your personal data such to to restrict our
processing of your data, to erase all data we have stored about you, and the
right to ask for the data to be provided
to you/ported to any other service in a commonly used machine readable format.
Parents who believe we’ve unintentionally
collected personal data about their underage child should contact us for help
deleting that information.
7.1 Your
Choices About the Use of Your Data
You can choose not to provide certain data to
us, but you may not be able to use certain features of the Services
If you have any questions about your data,
our use of it, or your rights, contact us at icmswebcenter@gmail.com .
7.2
Accessing, Updating and Correcting, Porting and Deleting Your Personal Data
You can access and update your personal data
that ICMS Division / Fastrack Institute /Other Units collects and maintains as
follows:
<!--[if !supportLists]-->·
<!--[endif]-->If you are a student, instructor or a mentor,
write to icmswebcenter@gmail.com to delete your account
permanently.
<!--[if !supportLists]-->·
<!--[endif]-->Please note: even after your account is
terminated, some or all of your data may still be visible to others, including
without limitation any data that has been (a) copied, stored, or disseminated
by other users (including in course comment); (b) shared or disseminated by you
or others (including in your shared content); or (c) posted to a third-party
platform. Even after your account is terminated, we retain your data for as
long as we have a legitimate purpose to do so (and in accordance with
applicable law), including to assist with legal obligations, resolve disputes,
and enforce our agreements. We may retain and disclose such data pursuant to
this Privacy Policy after your account has been terminated.
7.3
Revocation of Consent
We recognize that the processing of your data
may be based on your consent. In case you wish to withdraw such consent given
to us for the processing of your data as identified in Section 3 above, please
e-mail us at icmswebcenter@gmail.com . Please allow up to 30
days for a response. For your protection, we may require that the request be
sent through the email address associated with your account, and may need to
verify your identity before implementing your request.
Further, please note that such revocation of
consent shall be prospective in nature, and shall not affect the lawfulness of
any data processed based on your consent given prior to revocation.
7.4
Complaints about our privacy policy or use of your data
While we take all measures to protect and
secure your data, we understand that you may have grievances about our use of
your data, or of our data protection measures. Please feel free to reach out to
us at icmswebcenter@gmail.com with any such complaints.
In case you are not satisfied with our
response, you can also reach out to the national data protection authorities in
your region (provided you are in the EU). The list of national data protection
authorities for EU member states may be accessed here.
Please note that while we urge you to write
to us for any grievances or with any complaints you may have, this does not preclude
you from directly approaching the national data protection authorities
mentioned above.
7.5 Our
Policy Concerning Children
We recognize the privacy interests of
children and encourage parents and guardians to take an active role in their
children’s online activities and interests. Children under 13 (or under 16 in
the European Economic Area) should not use the Services. If we learn that we’ve
collected personal data from a child under those ages, we will take reasonable
steps to delete it. Parents who believe that ICMS Division / Fastrack Institute
/Other Units may have collected personal data from a child under those ages can
submit a request that it be removed to icmswebcenter@gmail.com
8.
Jurisdiction-Specific Rules
If you live in California, you have certain
rights to request information. Users outside of the United States should note
that we transfer data to India and other areas outside of the European Economic
Area.
8.1 Users in
California
If you are a California resident, you have
the right to request certain details about what personal information we share
with third parties for those third parties’ direct marketing purposes. To
submit your request, send an email to icmswebcenter@gmail.com .
Since the internet industry is still working
on Do Not Track standards, solutions, and implementations, we do not currently
recognize or respond to browser initiated Do Not Track signals.
8.2 Users
Outside of the U.S.
ICMS Division / Fastrack Institute /Other
Units Private Limited. is headquartered in India, and in order to provide the
Services to you, we must transfer your data to India and process it there. By
visiting or using our Services, you consent to the storage of your data on
servers located in India. If you are using the Services from outside India, you
consent to the transfer, storage, and processing of your data in and to India
or other countries. Specifically, personal data collected in Switzerland and
the European Economic Area (“EEA”) is transferred and stored outside those
areas.
That data is also processed outside of
Switzerland and the EEA by ICMS Division / Fastrack Institute /Other Units
Private Limited, or our service providers, including to process transactions,
facilitate payments, and provide support services as described in Section 4. We
have entered into data processing agreements with our service providers that
restrict and regulate their processing of your data on our behalf, with
appropriate safeguards to ensure security of your data. By submitting your data
or using our Services, you consent to this transfer, storage, and processing by
ICMS Division / Fastrack Institute /Other Units and its processors.
9. Updates
& Contact Info
When we make a material change to this
policy, we’ll notify users via email, in-product notice, or another mechanism
required by law. Changes become effective the day they’re posted. Please
contact us via email with any questions, concerns, or disputes.
9.1
Modifications to This Privacy Policy
From time to time, we may update this Privacy
Policy. If we make any material change to it, we will notify you via email,
through a notification posted on the Services, or as required by applicable
law. We will also include a summary of the key changes. Unless stated
otherwise, modifications will become effective on the day they are posted.
As permitted by applicable law, if you
continue to use the Services after the effective date of any change, then your
access and/or use will be deemed an acceptance of (and agreement to follow and
be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes
all previous Privacy Policies.
9.2
Interpretation
Any capitalized terms not defined in this
policy are defined as specified in ICMS Division / Fastrack Institute /Other
Units’s Terms of Use.
9.3 Questions
If you have any questions, concerns, or
disputes regarding our Privacy Policy, please feel free to contact our privacy
team (including our designated personal information protection manager)
at icmswebcenter@gmail.com .
10. Cookie
Policy
This Cookie Policy was last updated on Mar 11th, 2019
What are cookies?
Cookies are small text files stored by your
browser as you browse the internet. They can be used to collect, store, and
share data about your activities across websites, including on ICMS Division /
Fastrack Institute /Other Units. Cookies also allow us to remember things about
your visits to ICMS Division / Fastrack Institute /Other Units, like your
account ID, and to make the site easier to use.
We use both session cookies, which expire
after a short time or when you close your browser, and persistent cookies,
which remain stored in your browser for a set period of time. We use session
cookies to identify you during a single browsing session, like when you log
into ICMS Division / Fastrack Institute /Other Units. We use persistent cookies
where we need to identify you over a longer period, like when you request that
we keep you signed in.
Why does ICMS Division / Fastrack Institute
/Other Units use cookies and similar technologies?
We use cookies and similar technologies like
web beacons, pixel tags, or local shared objects (“flash cookies”), to deliver,
measure, and improve our services in various ways. We use these cookies both
when you visit our site and services through a browser and through our mobile
app. As we adopt additional technologies, we may also gather additional data
through other methods.
We use cookies for the following purposes:
Authentication
and security
For example, cookies help authenticate your
access to ICMS Division / Fastrack Institute /Other Units and prevent
unauthorized parties from accessing your accounts
Preferences
To remember data about your browser and your
preferences
To remember your settings and other choices
you’ve made
For example, cookies help us remember the
program you’re interested in, so we can provide
communication relevant to this program each time you visit.
Analytics
and research
To help us improve and understand how people
use ICMS Division / Fastrack Institute /Other Units
For example, cookies help us test different
versions of ICMS Division / Fastrack Institute /Other Units to see which
features or
content users prefer, web beacons help us determine which email messages are
opened, and
cookies help us see how you interact with ICMS Division / Fastrack Institute
/Other Units, like the links you click on.
We also work with a number of analytics
partners, including Google Analytics and Mixpanel,
who use cookies and similar technologies to help us analyze how users use the
Services,
including by noting the sites from which you arrive. Those service providers
may either collect
that data themselves or we may disclose it to them.
You can opt out of some of these services
through tools like the Google Analytics Opt-out
Browser Add-on and Hotjar Opt-Out Cookie.
Personalized
content
To customize ICMS Division / Fastrack Institute
/Other Units with more relevant content
For example, cookies help us show a
personalized list of recommended programs on the
homepage.
Advertising
To provide you with more relevant advertising
To learn more about targeting and advertising
cookies and how you can opt out, visit www.allaboutcookies.org/manage-cookies/index.html, or
if you’re located in the European Union, visit the Your Online Choices site.
Please note that where advertising technology
is integrated into the Services, you may still receive advertising on other
websites and applications, but it will not be tailored to your interests. When
using mobile applications you may also receive tailored in-app advertisements.
Apple iOS, Android OS, and Microsoft Windows each provide its own instructions
on how to control in-app tailored advertising. For other devices and operating
systems, you should review your privacy settings or contact your platform operator.
What are my privacy options?
You have a number of options to control or
limit how we and our partners use cookies:
Updates &
Contact Info
From time to time, we may update this Cookie
Policy. If we do, we’ll notify you by posting the policy on our site with a new
effective date. If we make any material changes, we’ll take reasonable steps to
notify you in advance of the planned change.
If you have any questions about our use of
cookies, please email us at icmswebcenter@gmail.,com
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